Who Are We?
Mark1 Quality Assurance provide effective Quality Management Systems and Solutions to small and medium sized businesses.

Your business data, processes and procedures all have an impact on the customer at some stage and by adapting your existing practices in line with ISO standards you can make a huge impact on your bottom line.

If ISO is not a current requirement we can assist you in preparing for Approved Supplier Status - something the larger companies are demanding more and more from the small and medium sized businesses

What Do We Do?
Our main aim is to improve your business processes and in turn improve:
  - Customer retention
  - Cash flow
  - Business Profits

We work with you and your organisation to identify:
  - Customer requirements and expectations
  - Internal process improvement areas
 
We can help you to prepare for accreditation to ISO9001: 2000
  - New accreditation status
  - Transition from the existing standard
 
We can implement Quality Systems and Management Reporting.
We also install free databases that support compliance with all of the procedures mentioned.

Why Would You Need Us?
Mark1 Quality Assurance has over 20 years experience in the manufacturing industry and can provide effective Quality Management Systems.

If you are serious about customer retention and customer satisfaction then we can help.
If you don't want to be "good enough" but be excellent every time - we can help.

Some tips to help you to decide... Do you have:

  - Good quality business data?
  - Customer complaint procedures?
  - A customer retention policy?
  - Business measurements in place?
  - Business improvement processes?

For more information on how these areas can improve your bottom line - contact us today.

 

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